Artificial intelligence is no longer tomorrow’s promise, it’s today’s game changer for businesses ready to grow without the usual headaches of expanding their workforce. At Ideas Fest this September, two pioneers in AI and entrepreneurship, Piers Linney and Dr Aalok Shukla, co-founders of Implement AI, are set to reveal how AI agents are transforming the way companies scale by boosting productivity and cutting costs, all without adding to the payroll.

Piers Linney, widely known as a former investor on Dragons’ Den, brings a wealth of entrepreneurial experience combined with a passion for cutting-edge tech. After stepping away from the Dragons’ Den spotlight, he dove deep into the world of AI, co-founding Implement AI with Dr Aalok Shukla, a respected AI researcher and strategist. Together, they saw a growing need: businesses were eager to harness AI but lacked the roadmap to embed it successfully. Implement AI was born out of that vision, a platform that guides organisations to integrate AI agents capable of handling tasks ranging from customer support to data analysis, allowing human teams to focus on what truly moves the needle.
For many of the companies they work with, these AI agents are already driving impact in ways that would have been unimaginable even a couple of years ago.
One example is in customer service, where AI-powered chat agents can now handle up to 80% of routine inquiries, leaving human teams to focus on high-value, complex interactions.